Privacy Policy

Introduction

Recoverdrjointal is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at recoverdrjointal.world or purchase our handmade decor products. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act (Tietosuojalaki 1050/2018).

Data Controller

The data controller responsible for your personal data is Recoverdrjointal, Aviatie 2, 20360 Turku, Finland.

Legal Basis for Processing

We process your personal data only when we have a legal basis under Article 6 of the GDPR:

• Contract: Processing necessary to perform a contract with you (e.g. orders, shipping).
• Legal obligation: Processing required by law (e.g. accounting, tax).
• Legitimate interests: Where necessary for our legitimate business interests, provided your interests do not override them (e.g. website security, improving our service).
• Consent: Where you have given clear consent for specific processing (e.g. optional cookies, marketing).

Information We Collect

We may collect the following types of information:

• Contact information (name, email address) when you submit our contact form
• Shipping and billing addresses for product orders
• Payment information processed through secure third-party providers
• Communication records when you contact us about our handmade pottery, woven baskets, or carved wood pieces
• Technical data such as IP address, browser type, and device information

How We Use Your Information

We use your information to:

• Process and fulfill orders for our handmade decor items
• Respond to inquiries about our artisan products and custom orders
• Send order confirmations and shipping updates
• Improve our website and product offerings
• Comply with legal obligations

Product-Specific Data

When you purchase handmade decor from Recoverdrjointal, we may retain information about your preferences, including:

• Types of handmade items you have shown interest in (pottery, woven goods, woodwork)
• Custom order specifications and design preferences
• Care instructions and product documentation provided with your purchase

Data Sharing

We do not sell your personal information. We may share data with:

• Shipping carriers to deliver your handmade decor safely
• Payment processors to complete transactions securely
• Service providers who help us operate our website

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain your data only as long as necessary for the purposes for which it was collected or as required by law. For example: order and billing data are kept for the periods required by Finnish accounting and tax law; contact form submissions are retained as needed to handle your request and any follow-up; cookie and technical logs are kept only for the periods stated in our Cookies Policy.

Your Rights

Under the GDPR and the Finnish Data Protection Act (Tietosuojalaki), you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to processing based on legitimate interests
• Request restriction of processing in certain cases
• Request data portability where processing is based on contract or consent
• Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the Finnish supervisory authority, the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto): tietosuoja.fi/en/notification-to-the-data-protection-ombudsman, Lintulahdenkuja 4, 00530 Helsinki, Finland; email: [email protected]; phone: +358 29 566 6700.

Contact Us

For privacy-related inquiries, contact us at:

Recoverdrjointal
Aviatie 2, 20360 Turku, Finland
Email: supportcenter@recoverdrjointal.world
Phone: +358 20 7432530